Intuition Knowledge Network
Guide
12 pages
·
15-minute read
·
September 14, 2026

The Living Skills Framework

How to keep your people's skills current when the work will not hold still. A working guide for L&D, talent, and change leaders in financial services, with an audit you can run this week.

L&D, talent, and change leaders in financial services whose skills framework is reviewed once a year while the work changes every quarter.
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Cover of The Living Skills Framework, a working guide from the Intuition Knowledge Network.

What's inside

Run the twelve-question audit in one afternoon and see which part of your skills framework to fix first.

Inside the guide

  • Built for a job that no longer exists: when and how to adapt
  • Proving it worked: the indicator ladder, and who owns each rung
  • Two populations, one framework: the problem nobody writes about
  • Twelve questions, one afternoon: the audit that tells you which part to start with

Five skills measured to the outcome are worth more in a budget conversation than fifty measured to attendance.

Part two, page 5

Use this before your next framework review.

Written for

  • L&D, talent, and change leaders who own a skills framework in a financial institution.
  • Teams whose tools, systems, and regulatory expectations change inside the review cycle.
  • Small teams who need a framework they can keep current without a full rebuild.

What you can use

  • Three triggers that should force a review, in place of the annual calendar.
  • An indicator ladder with a named owner for each rung.
  • A twelve-question audit that shows which part to start with.

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