Intuition Knowledge Network
Guide
12 pages
·
15-minute read
·
September 14, 2026

The Living Skills Framework

How to keep your people's skills current when the work will not hold still. A working guide for L&D, talent, and change leaders in financial services, with an audit you can run this week.

L&D, talent, and change leaders in financial services whose skills framework is reviewed once a year while the work changes every quarter.
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Cover of The Living Skills Framework, a working guide from the Intuition Knowledge Network.

What's inside

Work through the twelve-question audit with the people responsible for the work and choose where to start.

Inside the guide

  • Part one: recognize the changes that deserve a review, and update the affected skills
  • Part two: agree what L&D, managers, and business leaders will each do
  • Part three: keep a common standard while giving people learning that fits their needs
  • The audit: twelve questions to review with the people responsible for the work

Agree what good looks like before you ask people to demonstrate it.

Part two, page 5

Use this before your next framework review.

Written for

  • L&D, talent, and change leaders who own a skills framework in a financial institution.
  • Teams whose tools, systems, and regulatory expectations change inside the review cycle.
  • Small teams who need a framework they can keep current without a full rebuild.

What you can use

  • A way to tell which changes deserve a framework review.
  • Four questions that decide what to measure and who is responsible for it.
  • A twelve-question audit to review with the people responsible for the work.

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