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Leadership and Change
Recording and Recap
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April 16, 2026

How Identity Shapes Influence in the Age of AI: Recording and Recap

The full recording of Sarah Clarke and Owen Fitzpatrick on why identity, not information, is the layer most change programs miss.

Business, HR and L&D leaders who keep running change programs that land on paper and stall in practice.
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Session banner for the conversation on identity and influence in the age of AI.

What's inside

Re-read a change program you're running now and work out whether it asks people to absorb information or to become someone slightly different.

Inside the session

  • Why identity moves before behavior does, and what that means for sequencing a change program
  • The difference between telling people what is changing and changing who they think they are at work
  • What a behavioral psychologist looks for when a rollout is technically complete but nothing has actually changed

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